Privacy

GlaxoSmithKline respects the privacy of visitors to this site and is committed to protecting their personal data. This policy on privacy (the "Policy") explains how GlaxoSmithKline collects, processes, transfers and uses the personal data of users of the site and the site's practices www.gsk.be (the "Site") safety.

GlaxoSmithKline Pharmaceuticals SA is primarily responsible for processing the data collected through the Site. However, to the extent that you provide data for Belgian companies GlaxoSmithKline Biologicals SA, SA Beecham and GlaxoSmithKline Consumer Healthcare SA, these companies may have to process the data in accordance with this Policy, as controllers. For the purposes of this Policy, all of the aforementioned companies are hereinafter referred to collectively as "GSK" or "We".

This Policy does not apply to the processing of data collected through tools or offline communications (offline).

Binding agreement

By accessing the Site and using it, you consent to us collecting, processing, transfering and using your personal data in the manner prescribed in this Policy.
Description of data collected by GSK and their use:

Information we collect from visitors to our Site

GSK directly collects personal data (ie personally identifying information, such as your name, your address, your phone number or e-mail address) when data is requested from you and / or when you voluntarily provide this information through the Site. We may use this information to respond to your requests, improve our service and the content of the Site, provide advice, useful information, newsletters about our products and their development, to inform you of new products and services (where you have consented) to ask your opinion on our products and services, review your application for a job or for our administrative management and control of the quality of our services.

This Site is not intended for (or design to attract) children aged under 18 years. We do not collect consciously through this Site, personal data for this age group without the explicit consent of a parent or guardian.

GSK also collects, automatically (when such information is available), information about the type of browser and operating system you use, the websites you've visited before and after the consultation of the Site, information on the record of visits to our server and your IP (see below). This information is aggregated to collect only technical information such as the total number of visits to our site, the number of visitors to each page of the site and the domain names of Internet service providers of our visitors. We use this information, which remain grouped in order to understand how visitors use the Site in order to improve the Site and the services we offer. We may also transfer this information to other companies within the GlaxoSmithKline group and other third parties as described in this Policy.

Use of IP Addresses

An Internet Protocol (IP) address is a series of numbers that is assigned to your computer when you connect to your internet service provider or through the local area network (LAN) or wide (WAN) of your business. Web servers automatically identify your computer by the IP address that is assigned to you during your online session.
GSK and subcontractors in the name and on behalf of GSK may collect IP addresses for system administration and to analyze the use of the Site. We may also use IP addresses of users when we believe that this is necessary to ensure compliance with the conditions of use of the Site or to protect our service, site or other users.

Cookies

GSK uses cookies on this site to enable us to analyze its usage and to improve the browsing experience of our visitors. Cookies are small files consisting of a series of letters and numbers, placed on your computer by web servers. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the Site or help us analyze the use of the site more precisely. For example, our server may set a cookie that allows you to avoid having to enter a password more than once during a visit to one of our sites. In all cases where use is made of cookies, the cookie does not collect personal data unless explicitly authorized by you.

How we protect your personal data

GSK is committed to implement reasonable measures to ensure that your personal data is protected appropriately, taking into account the sensitive nature of the information collected. GSK uses a variety of security technologies and procedures to help protect your data against unauthorized access, use or disclosure of your data. For example, we store the personal information you provide on computer servers located in controlled facilities which access is limited. Unfortunately, the overall security of the Internet data transmission can not be guaranteed. While we do our best to protect your personal data, we can not completely guarantee the security of personal data that you transmit via our Site and such transmissions take place at your risk. While we can not guarantee that loss, misuse or alteration of your information, we implement reasonable measures to prevent such events from the moment we received your personal data.

Share your personal data with third parties

GSK will not sell or rent your personal data to third parties. Under certain circumstances, third parties selected by us provide GSK support services related to the Site and these third parties may occasionally have access to your data in order to enable them to provide these services to GSK. Be assured that all companies providing such support services are required, at the request of GSK to apply the same standards of protection as GSK and cannot use your personal data for their own purposes. In particular, GSK does not allow service providers to use your personal data for their own marketing purposes.

In special cases, we may disclose your personal data:
When we have a legitimate reason to believe that the transmission of such data is necessary to identify, contact or bring legal proceedings against someone who may cause you harm, or that infringes the rights, property or business of GSK, other users of the Site, or any other potentially prejudiced person;
when we believe that this transmission is required by law, or in response to a request from a judicial authority in the context of a criminal investigation, or civil or administrative authority in the course of an investigation civil or administrative;
as part of a major transaction, such as the sale of a product line or division, merger, concentration, transfer of assets or in the unlikely event of bankruptcy.

The personal data collected on the Site may be transferred, stored and processed in Belgium or any other country in which GSK or GSK Group of companies, subcontractors or agents maintained facilities, including the United States and outside the European economic Area ("EEA"). Please note that your personal data may be processed in countries that do not provide a level of protection equivalent to that provided by Belgian law. By using this site, you agree to the transfer, processing and storage of your personal data outside of Belgium and outside the EEA. GSK will ensure that if personal data is transferred outside the EEA in countries not offering a level of protection comparable to that offered by the Belgian law, appropriate measures (including contractual) are taken to protect your data, and your data remains treated in accordance with this Policy.

Regarding the personal data transfers within the GlaxoSmithKline group, all companies of the group, in Belgium and abroad, have adopted binding corporate rules (binding corporate rules). These rules ensure that the transfer of personal data to the GlaxoSmithKline group of companies based in countries outside the EEA and not offering a level of protection comparable to that provided by Belgian law, are surrounded by adequate safeguards. A summary of these BCRs can be accessed by clicking on this link. Belgian companies of the GlaxoSmithKline group that have adopted these BCRs are:

  • GlaxoSmithKline Pharmaceuticals SA;
  • GlaxoSmithKline Biologicals SA;
  • GlaxoSmithKline Consumer Healthcare SA;
  • Beecham SA.

Rights of access and rectification

You have the right to request access to personal information about you that we process. You also have the right to request the update and correction of your personal data. These rights may be exercised by contacting us in writing to the address at the end of this policy, and through the provision of proof of identity.

Links to other websites

This Site may contain links to other group companies GlaxoSmithKline sites or third parties as a service to our users. This Policy does not apply to these websites. If you see such sites, you agree that GSK is not responsible for the availability of those sites. GSK does not review or endorse, and is therefore not liable, directly or indirectly, (i) how these websites handle your personal data, (ii) the content of such websites, including (without limitation) any advertising, products, goods or other materials or services available via these websites and (iii) the use that others can make these websites.
Please therefore refer to the legal notice and privacy policy of each of these sites before providing any personal data via these sites.

Modifications

We may occasionally update this policy. If the changes are substantial, we can also display a notice to that effect on the Site. We encourage you to periodically review this Policy to stay informed of how we contribute to the protection of the data we collect. Your continued use of the Site indicates your acceptance of this Policy. After an update of this Policy, your continued use of the Site indicates your acceptance of this update.

This Policy has been updated for the last time on April 1, 2014.

Contact Us
All questions, comments and requests regarding this Policy are welcome and may be directed to:

If your request concerns GlaxoSmithKline Pharmaceuticals SA, GlaxoSmithKline Beecham Consumer Healthcare SA or SA:

Avenue Pascal 2-4-6
1300 Wavre
Belgium

If your request concerns GlaxoSmithKline Biologicals SA:

Rue de l'Institut 89
1330 Rixensart
Belgium